Pure&Clean Vision HOCl Liquid Products
Customer-Initiated Order Cancellations/Changes
Please review your order carefully before submitting payment, including product selections, quantities, shipping information, and promotional codes.
Credit card processing fees are charged to Pure & Clean Vision LLC when an order is processed. Our merchant services provider does not refund these fees when a transaction is subsequently refunded.
For customer-requested cancellations resulting from ordering errors, forgotten promotional codes, duplicate orders, or other changes requested by the customer, a cancellation fee equal to the original, nonrefundable credit card processing expenses may be assessed.
Where permitted by applicable law, payment card network rules, and our merchant processing agreement, this fee will be deducted from the customer's refund.
Customers are encouraged to contact Pure & Clean Vision before placing a replacement order, as we may be able to modify an existing order without canceling the transaction.
Cancellation fees will not apply to errors made by Pure & Clean Vision or circumstances in which a full refund is required by law or applicable payment card rules.
NOTE: For changes due to Wholesale/Resale Sales Tax Exemptions, see Documents for further details.
RETURN POLICY
Pure&Clean HOCl Liquid Products
We offer a 14-day satisfaction guarantee from the date of purchase of Pure&Clean HOCl Liquid Product from Pure & Clean. In the rare case you are not completely satisfied with your purchase, please Contact Us with your order number and details about the product you would like to return. You will need to return any un-opened product with your original receipt. The customer is responsible for return shipping. We will replace with the same or an equal valued product or refund your money. Website orders paid with a credit card will be refunded to your credit card. Direct orders paid by check or funds transfer will be refunded by check within four weeks of our receiving the returned product. Any refund will be limited to the amount we invoiced for the product that was returned to us, excluding shipping and handling.
If you need immediate assistance, please call: (417) 243-0000 or email: info@pncvision.com
Manual and Automatic Hand Liquid Dispensers
For Technical Support and manufacturer’s warranty information call: (855) 741-8367
Sprayers and Equipment
Each manufacturers’ respective warranty shall apply to the equipment bearing their name.
Victory Innovations: (800) 741-7788
WARRANTY: 1 year Limited Warranty, registration required. See manufacturer’s website www.victoryinnovations.com
VectorFog US: (201) 482-9835
WARRANTY: 12 month Limited Warranty, registration required. See manufacturer’s website www.vectorfog.com
